Residential aged care providers are managing more complex care needs, workforce pressures, funding changes and evolving compliance expectations. Telstra Health’s aged care software is built to connect the workflows that hold it all together – clinical care, medication, administration, funding, family communication and point-of-care documentation.
Aged Care
Residential aged care software connecting care to improve lives.
Connected residential aged care software for a changing sector
- 80,000+ care beds supported
- 220+ aged care organisations
- 21+ years supporting the aged care sector
Supporting providers through sector change
Aged care providers are navigating increasing resident complexity, rising family and resident expectations, workforce constraints, financial pressure and evolving regulatory requirements. Telstra Health’s residential aged care software is designed to help teams work from more consistent, connected information — reducing reliance on siloed systems and supporting clinical, medication, administration and care workflows from a single, integrated platform.
Changing care needs
Residents are entering care with more complex needs, increasing the importance of connected clinical, medication and care information across the facility, including integration with My Health Record and external care providers.
Workforce and workflow pressure
Care teams need simple, point-of-care tools that help reduce duplicated documentation and support consistent access to resident information.
Compliance and reform
The new Aged Care Act and strengthened standards place greater focus on quality, transparency and evidence. Telstra Health’s residential aged care portfolio includes workflows designed to support documentation, assessments, care planning and reporting.
Funding and financial visibility
Funding, admissions and resident events need to be managed accurately and efficiently. Resident Manager and Clinical Manager support funding, administration and clinical documentation workflows.
Supporting providers through aged care reform
The new Aged Care Act places greater accountability on providers to demonstrate quality, transparency and person-centred care. Meeting the strengthened standards means stronger evidence – captured consistently, connected across the care team, and ready when it’s needed. Telstra Health’s aged care software includes documentation, assessment and care planning workflows designed to support providers in building that evidence, from individual care plans through to reporting.
Aged Care products and solutions
Visual clinical reporting, embedded in Clinical Manage
- 20+ purpose-built reports
- Near real-time data
- Visual dashboards and drill-downs
- Role-based access
Clinical Analytics Reporting gives residential aged care teams access to near real-time, visual dashboards and purpose-built reports — supporting clinical visibility, quality conversations and operational oversight.
Customer success stories
Streamlining the eNRMC medication chart process for Fronditha Care
Ralph Rodrigo, Fronditha Care’s Thornbury Manager – Residential Care, shared their experience and the transformative impact MedPoint has had on their medication charting process. Read case study
How aged care provider Mayflower used technology to increase their funding
Telstra Health’s Medication Management software has provided Mayflower with a level of insight into their medication administration process that was not easily accessible using a paper-based system. Read case study
Aged care provider Latvian Friendly Society reduces time spent on Medicare claiming
Latvian Friendly Society implemented Telstra Health’s full residential aged care software suite to help support their continuum of care, cut down on documentation and streamline administrative processes. Read case study
Building stronger relationships at Donwood Community Aged Care Services
Message Manager has helped Donwood Community Aged Care Services to communicate with resident’s families and friends in an easy to use, efficient format, and helped to promote Donwood’s emphasis on supporting resident choice. Read case study
MedMobile reduces medication round times for Amana Living
Safeguarding medication administration was a key priority for Amana Living when they implemented Medication Management software, MedMobile application and Clinical Manager software. Read case study
Why choose Telstra Health for residential aged care?
Smarter workflows
Our software is co-designed with clinicians and tested in aged care settings to support practical and productive workflows, including for staff who speak English as a second language. Smart tools and automation help reduce documentation burden, support workforce efficiency and free staff to focus on residents.
Clinical safety and compliance
Our clinical safety and excellence team reviews every software update before it reaches your facility. Assessment tools are built to align with the strengthened Aged Care Quality Standards and designed to help providers build consistent evidence across care planning and documentation.
Proven expertise and delivery
With over 21 years of experience, we deliver digital health solutions across aged care and broader health programs, and are trusted by the Australian Government to deliver programs including the National Cancer Screening Registry and 1800Respect.
Secure by design
Our systems are designed with security at their foundation. Your data is hosted in Australia, and our platform aligns with the Australian Privacy Act, Australian Privacy Principles, Australian Information Security Manual and ISO/IEC 27001.
Connecting care
Our platform supports secure data exchange across aged care, hospitals, GPs and pharmacies using open standards like FHIR® to support coordinated care.
Building the foundations for more connected care
Corus™ is Telstra Health’s care intelligence ecosystem, designed for a future where insight follows the person and data supports better decisions at every point of care. For aged care, that means modern capabilities progressively introduced to existing environments — continuity today, with a clearer path to more connected care ahead.
Frequently asked questions about residential aged care software
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What software does Telstra Health offer for residential aged care providers?
Telstra Health offers residential aged care software that supports clinical care, medication management, resident administration, funding, family communication and point-of-care documentation. The portfolio includes Clinical Manager, CareKeeper, Resident Manager, Medication Management, Message Manager, MedPoint and MedMobile.
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How can connected aged care software support residential aged care providers?
Connected aged care software can help care teams work from one consistent view of each resident, rather than piecing information together from separate systems. This can support more coordinated documentation, care planning, medication management, family communication and funding processes across the care team.
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How does Telstra Health support aged care providers responding to strengthened standards?
Telstra Health’s aged care portfolio is designed to support providers with connected documentation, assessments, care planning, medication and reporting workflows. Clinical Manager includes assessment workflows designed to align with the strengthened Aged Care Quality Standards and support care planning processes.
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Does Telstra Health support both clinical and medication workflows?
Yes. Telstra Health’s aged care portfolio supports both clinical and medication workflows. Clinical Manager supports care planning, assessments and documentation, while Medication Management, MedPoint and MedMobile support medication charting, administration and pharmacy communication workflows.
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How many aged care organisations use Telstra Health aged care solutions?
More than 220 aged care organisations and 80,000 care beds across Australia are supported by Telstra Health aged care solutions
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Can Telstra Health aged care software support funding and administration workflows?
Yes. Telstra Health’s aged care portfolio includes solutions designed to support resident administration, admissions, leave management, AN-ACC funding processes and Services Australia events. Resident Manager is built specifically for these workflows, while Clinical Manager also supports
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Can Telstra Health aged care software support funding and administration workflows?
Yes. Telstra Health’s aged care portfolio includes solutions designed to support resident administration, admissions, leave management, AN-ACC funding processes and Services Australia events. Resident Manager is built specifically for these workflows, while Clinical Manager also supports administration and funding-related documentation.
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Is Telstra Health’s aged care portfolio designed for multi-site providers?
Yes. Telstra Health’s aged care software is designed to support residential aged care providers of different sizes and operating models, including larger and multi-site organisations. The same suite of products – covering clinical care, medication, administration, funding and family communication – can be deployed across multiple facilities.
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Does Telstra Health’s aged care software integrate with My Health Record?
Telstra Health’s aged care software is designed to support interoperability across care settings, including integration with My Health Record. This helps care teams access relevant clinical information and supports more coordinated care across aged care facilities, GPs, hospitals and pharmacies.
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