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Care Insights gives residential aged care teams access to visual dashboards and purpose-built reports – supporting operational oversight, quality conversations and more informed care decisions.
“The new reports make it much easier to access and review clinical data, already reducing reporting time by around 30% per week, while providing a clearer overall picture of resident care and quality indicators. With better visibility, our teams can make more informed decisions, identify areas requiring attention, and spend more time focused on delivering safe, high-quality care for residents.”
Alina Zhang, Chief Operating Officer, Regents Garden Group
As expectations from regulators, boards, residents and families rise, aged care providers need access to meaningful insights. Care Insights replaces fragmented third-party systems with a single source of truth for resident care reports and organisational performance. Built on structured data aligned to the Strengthened Aged Care Quality Standards, Care Insights helps monitor quality indicators, strengthen compliance reporting and support Star Ratings performance.
Support clinical quality and safety oversight with access to incident analytics and NQI-linked reporting, helping teams prepare for audits and quality review
Access reporting across key clinical indicators — including wounds, infections, incidents and weight — to strengthen care delivery, support quality improvement, track performance trends and provide audit-ready evidence of care outcomes.
Get efficient access to activities and participation data, helping teams make the right decisions to optimise care outcomes and support residents to live their best life.
Move beyond static, text-heavy reports to interactive charts and a drill-down experience that make clinical and operational data easier to interpret and act on.
Care Insights sits directly inside Clinical Manager, allowing teams to access the reports they need without navigating external links or switching between systems.
Trends across wounds, incidents, infections, weight, observations and activities become easier to spot, supporting more timely conversations and decisions.
The Strengthened Standards require providers to stay ahead of clinical risk across quality, safety and resident wellbeing. For many teams, existing reporting tools weren’t built to support this. They’re static, manually updated and difficult to access. Care Insights changes that, with an intuitive experience designed to work for everyone from clinicians to administrators.
Explore report data at the level that matters — from individual resident history through to facility and organisational views, where supported by the report.
New reports and improvements are delivered independently of Clinical Manager release cycles, so teams don’t need to wait for a full system update.
Administrators can manage which staff access the Analytics tab and which reports are available by role, supporting appropriate data governance.
Access visual insights on wounds, incidents, infections and more — supporting clinical conversations and decision-making without leaving Clinical Manager.
Get a clear picture of performance from day-to-day facility oversight to strategic, organisation-wide decisions — plus the evidence needed for quality and compliance reporting.
Support controlled access through Clinical Manager permissions, with a reporting experience embedded directly within Clinical Manager — no separate systems to secure or manage.
Care Insights is accessed directly within Clinical Manager, with no separate login or system required. Here’s how it works day to day
Request a demoNavigate to the Analytics tab from within Clinical Manager to access your available reports
Choose from the available purpose-built reports across clinical and operational areas, based on your role and access
Use visual dashboards, charts and filters to explore information, and drill down to resident, facility or organisational level where supported.
Users can review report tables and export data when needed to support clinical conversations and guide care planning decisions.
Unlock the full potential of Care Insights. Our readiness assessment identifies priority reporting needs, evaluates data readiness, and provides recommendations to support adoption and value realization across your organisation.
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Care Insights is included with Clinical Manager at no additional cost.
Care Insights is available to cloud-hosted Clinical Manager customers. Providers on an on-premises deployment can access Care Insights Reporting by migrating to the cloud. Speak to your account manager to find out more.
No. Care Insights is accessed directly through the Analytics tab in Clinical Manager — no separate login or system required.
Care Insights can support providers in meeting Standards 2, 3, 5 and 7.
Share your challenges with us, and we’ll be in touch to talk about how Care Insights can help — as part of Telstra Health’s Clinical Manager solution.
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