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Key features

  • Quickly and easily view, action and record care delivered via a mobile device.
  • Easily identify what care needs to be actioned through the use of iconography.
  • Streamline care activity workflows with the most urgent tasks brought to the surface.
  • Offline capability to ensure the app can be used even in Wi-Fi blackspots.
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Award-winning solution

CareKeeper enables care staff to be clear on their list of tasks and allows them to document by the resident’s side via a mobile device, providing more opportunity for a personalised connection.

The app can help create a positive experience for all by providing care staff with an easy way to document on the go, help improve care delivery oversight for management, and help increase one-on-one time with care staff for residents.

CareKeeper was honoured with a Merit award in the category of ‘Business & Industry Solutions’ at the 2022 Victorian iAwards.

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Key product benefits

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Clear visibility of tasks

With an icon-based design, staff can easily identify the tasks that need completing in required time frames while at the resident’s side. CareKeeper provides the ability to tick off the most urgent tasks as soon as they have been completed and enables the real-time capture of information in the form of charts and progress notes.

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More time with residents

Documentation can be done in real-time at the point of care via a mobile device, so care staff can spend less time at the nurses’ station and more time with residents. With CareKeeper, residents and their families can observe a greater presence of staff on the floor doing what they love; creating a positive environment for residents.

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Less time on documentation

The app allows for tasks to be completed and ticked off on the go through the use of easy-to-understand icons, making documentation quick and easy. CareKeeper helps reduce the time spent on handover as staff on the following shift can easily view what tasks have been completed.

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Clinical integration for one source of truth

CareKeeper is fully integrated with real-time access to Telstra Health’s Clinical Manager software, meaning information captured via CareKeeper flows through to the software to create one source of truth. The app includes the technology to operate offline in facilities with limited Wi-Fi connectivity and will sync any new information captured once the device comes back online.

 

“The CareKeeper app is user-friendly and the team picked it up from the get go. We love that staff are prompted to complete tasks so there are no gaps.” ​

– Amanda Birkin, Chief Executive Officer, St Anna’s Residential Aged Care Facility

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CareKeeper

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Explore further details about CareKeeper by simply clicking on the headings

  • Awards

    CareKeeper was honoured with a Merit award in the category of ‘Business & Industry Solutions’ at the 2022 Victorian iAwards.

  • Additional features

    Instant access to information
    • Quickly and easily view, action and record care delivered via a mobile device.
    • Access a resident’s profile, summary care plan and progress notes at the point of care.
    • Real-time capture of information in the form of charts and progress notes.
    • Easily filter residents to complete a chart for single or multiple residents.
    • Streamline care activity workflows with the most urgent tasks brought to the surface.
    Putting the resident first
    • View and search resident information to quickly understand their preferences and needs.
    • Document care in real-time at the point of care to help enable more one-on-one time with residents.
    Simple and quick to use
    • Use of iconography means staff can easily identify what care needs to be actioned.
    • Ability to tick the most urgent tasks off as soon as they have been completed.
    • Select multiple residents at a time for observation rounds.
    • Easy to use and navigate with minimal training.
    Improved quality and reporting

    Supports accurate documentation with less lag time between care delivery and data capture.
    Easily document the necessary information required for Australian accreditation purposes.
    Data captured flows through to Clinical Manager to enable comprehensive reporting.

    One source of truth
    • Interoperable with a comprehensive residential software suite that includes medication, family communication, funding and resident administration features.
    • One source of truth between Clinical Manager and CareKeeper to reduce duplicate data entry.
    • Consistent chart types within Clinical Manager and CareKeeper to maintain unique business practices.
    Innovative technology and security features
    • Offline capability to ensure the app can be used even in Wi-Fi blackspots.
    • Data is stored securely within Australia via Microsoft’s trusted Azure cloud platform.
    • Strong security features such as unique log in credentials, access based on role type, and automatic log out after a set period of inactivity.

  • Product Integrations

    Clinical Manager

    CareKeeper integrates with Clinical Manager software to provide one source of truth, enable comprehensive reporting, and reduce the need for duplicate data entry.

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Related customer success stories

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How aged care provider Mayflower used technology to increase their funding

Telstra Health’s Medication Management software has provided Mayflower with a level of insight into their medication administration process that was not easily accessible using a paper-based system. Read case study arrow-blue

Mobile-friendly clinical software enhances resident experience for RFBI

Yvonne Donaldson, Clinical Systems Educator, explains how using Telstra Health’s Clinical Manager and Medication Management software via tablet devices has benefited their staff and residents. Read case study arrow-blue

Aged care provider Latvian Friendly Society reduces time spent on Medicare claiming

Latvian Friendly Society implemented Telstra Health’s full residential aged care software suite to help support their continuum of care, cut down on documentation and streamline administrative processes. Read case study arrow-blue

Building stronger relationships at Donwood Community Aged Care Services

Message Manager has helped Donwood Community Aged Care Services to communicate with resident’s families and friends in an easy to use, efficient format, and helped to promote Donwood’s emphasis on supporting resident choice. Read case study arrow-blue

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Telstra Health’s MedPoint solution is streamlining the eNRMC process for Fronditha Care

Residential aged care provider, Fronditha Care, has adopted Telstra Health’s electronic National Residential Medication Charts (eNRMC) compliant module, MedPoint, which sits within the well-proven Medication Management solution.

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AN-ACC and aged care: Is your clinical software AN-ACC ready?

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CareKeeper app takes home Victorian iAward

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Resident Manager honoured at National iAwards

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