Connected solutions for residential aged care providers

As Australia’s population ages, there is increased demand for residential aged care providers to attend to residents’ complex health needs.

Our suite of scalable solutions leverage technology to support this process. By enabling a holistic view of medications, assessments, care plans, admissions and business processes, we can help to ensure compliance, manage funding streams, improve efficiencies, communicate with families, and enhance the overall quality of care for residential aged care providers.

Our expertise

Combined clinical and medication solution

Telstra Health provides a fully connected residential aged care solution to ensure one source of truth for clinical, care, medication and eNRMC data with our combined Medication Management and Clinical Manager software.

Funding management

Manage resident AN-ACC classifications and track opportunities for re-assessment. Users can tag clinical documentation that may be used as evidence towards funding reappraisals.

Download our AN-ACC brochure.

Resident centred care

With resident alerts, overdue tasks, and other critical information highly visible and accessible via a tablet device, staff can easily capture and retrieve integrated resident and clinical information at the point of care.

A trusted partner of residential aged care organisations

Aged care provider saves an average of 10 hours per day with CareKeeper

St Anna’s Residential Aged Care Facility shares how Telstra Health's aged care CareKeeper app is saving their facility an overall average of 10.6 hours across their staff base per day on documentation.

Tailored software training and support key to Scalabrini’s success

Residential aged care provider, Scalabrini Village Ltd, recently undertook a major software enhancement project, which saw the upgrade of Telstra Health’s Clinical Manager and MedMobile software, a move to cloud based hosting, as well as the introduction of family communication software, Message Manager. The Scalabrini team sat down with Telstra Health to share some key learnings and achievements from the project.

Family communication streamlined for Donwood Community Aged Care Services

Telstra Health’s Message Manager software has helped Donwood Community Aged Care Services to quickly and easily communicate with residents’ loved ones.

How aged care provider Mayflower used technology to increase their funding

Residential aged care provider, The Mayflower Group, achieved an 11% Aged Care Funding Instrument (ACFI) uplift as a result of accurate evidence linking to each ACFI appraisal within Clinical Manager.

News and Events

Aged & Disability

CareKeeper app finalist in innovAGEING National Awards

22 November 2022

Telstra Health’s residential aged care app, CareKeeper, was honoured as a finalist at the innovAGEING National Awards in the category of ‘Increasing Care and Service Productivity’.

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13 September 2022

Insights from Telstra Health’s Residential Aged Care User Group Meetings

After two years of virtual sessions, Telstra Health was delighted to host our residential aged care User Group Meetings in person throughout the month of August.

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17 August 2022

AN-ACC and aged care: Is your clinical software AN-ACC ready?

Head of Aged & Disability, Michael Donnelly, shares how our residential aged care solution is supporting providers in their transition to the new funding model, Australian National Aged Care Classifications (AN-ACC).

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9 August 2022

CareKeeper app takes home Victorian iAward

Telstra Health’s residential aged care app, CareKeeper, was recently honoured with a Merit award in the category of ‘Business & Industry Solutions’ at the Victorian iAwards.

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28 June 2022

Introducing Telstra Health’s eNRMC solution, MedPoint

Telstra Health has completed development of a new module - MedPoint - within our existing Medication Management solution, which has been designed to meet the government’s eNRMC changes in residential aged care and add further improvements to Medication Management.

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