Virtual Health Monitoring supports:

• Community care providers

• Hospitals

• Primary health networks

• Non-government organisations

This product is not available for purchase by the general public. 

Key features

Cross-platform bring-your-own-device (BYOD) solution: can be deployed on compatible smartphone or tablet devices (iOS and Android) owned by a provider or as a bring your own device (BYOD) mobile application

Unmetered data on Telstra mobile network: every time a patient accesses the Virtual Health Monitoring App through a device linked to a Telstra account/SIM, the data is unmetered and they will not incur data charges - even during videoconferencing. 

Robust data security: Virtual Health Monitoring has received Cyber Security clearances in a number of health jurisdictions. All data is hosted within the Telstra-owned data centre in Clayton, Victoria and the Telstra Cloud environment is ISO 27001 compliant.

Simple integration with jurisdictional telehealth networks and/or standards-based videoconferencing systems: Virtual Health Monitoring video conferencing can be used as a standalone platform or can be rapidly integrated with your own telehealth network (by Telstra Health video engineers). The video platform can also be launched from existing standards-based videoconferencing systems to allow a quick connection from any software video endpoint used by healthcare providers.

Simplified video call experience for patients and healthcare providers: we have improved the telehealth experience for both patients and providers; healthcare providers can simply ‘click to launch’ a secure video conference from a variety of screens within the Virtual Health Monitoring portal. All patients have to do is simply ‘accept’ the call.

Key functionality

• Variety of deployment models from provisioned health kits to using BYO devices of patients.

• Simple, intuitive and customisable health assessment surveys.

• Integration with TGA-approved bluetooth-enabled devices.

• Medication management allowing for patients to self-acknowledge their compliance.

• Accessible care plan for both patients and healthcare providers allowing for a multidisciplinary care team to support the patient.

• Secure video conferencing between the patient and clinician.

• Dashboards to manage a larger cohort of patients and use cases.

Chronic disease management: Remote monitoring of chronic conditions and timely intervention when needed can help improve client prognosis.

Medication management: The safe administration of medications with information and alerts to notify clients when medication needs to be taken.

Wound management: Coordinate remote wound care which connects clients by video to qualified specialists.

Hospital in the home: Provide a virtual healthcare system linking disconnected records to deliver an integrated acute care service in the home.