Key features

  • Works easily with clinical Practice Management Systems.
  • Simplify e-Referrals for GPs by pre-populating nominated fields with information directly from the patient record.
  • Delivered securely and directly to hospital referral triage solutions as atomic data or a PDF.
  • Customisable to align with branding, logos and exactly replicate paper layout.

Product enquiry

e-Referrals removes the need to create and manually maintain multiple forms. Find out how we can help you too.

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Why e-Referrals?

Formerly known as FAST Forms, Telstra Health e-Referrals is a dynamic tool that enables users to easily create and manage online forms.

Designed to offer health services increased operational efficiency, e-Referrals helps reduce the need for traditional paper or PDF forms by directly and instantly transmitting data into the recipient’s nominated system. 

Key product benefits

Time savings

Because e-Referrals is fully configurable to match receiving systems’ fields, information can be easily and directly pre-populated into patient records.

Help reduce clinical risk

Automatic form pre-population helps save time and clinician input, seeking to reduce the risk of human error that can result from manually transcribing data from paper forms.

Cost savings

By making information instantly available online, e-Referrals helps reduce the costs associated with paper storage and physical delivery.

Additional information

  • Can be launched from websites or external systems.

  • Save outgoing forms in a variety of formats for clear identification of treatment/visit history or interactions.

  • Create dynamic forms based on a decision tree.

  • Configurable to allow stand-alone sign on (verification) or utilise single sign on (SSO) via existing clinical applications.

  • Supports electronic signing.

  • Create and save drafts. 

Enterprise Provider Directory

The EPD helps hospitals and large health services to manage practitioner, service and organisation details across multiple information systems. It helps reduce errors and miscommunication resulting from keeping information in multiple, siloed locations, helping to ensure that information is centralised, current, and easily accessible via an enriched dataset.


Access to clear, reliable and secure patient information is an integral part of a functioning healthcare system. Our Secure Messaging solution is expertly designed to provide a safe, reliable and cost-effective way to exchange eHealth records across multiple software vendors in organisations of all sizes. 


Designed with interoperability top of mind, ConnectingCare is a fast, convenient way for mobile healthcare providers and community agencies to securely exchange electronic referrals, service requests, feedback, care coordination plans and more.


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HealthLink acquires Kyra Connect, Connecting Care and eReferrals Business

Telstra Health acknowledges the Traditional Custodians of country throughout Australia and recognises their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.