*Please note, Virtual Clinical Services is no longer in operation as of 27 June 2022. 

Watch our case study video with Mackay Base Hospital in Queensland

Virtual clinics help to improve clinician resourcing for patients. Learn how Mackay Base Hospital in Queensland is using our fully managed Virtual Clinical Services solution, including clinician resourcing, appointment scheduling and video conferencing, to improve access to specialist care for rural and regional patients. 

 

Mackay Base Hospital needed a solution to provide access to healthcare services and specialist advice for patients in rural and remote areas.

Solution

Virtual Clinical Services

Virtual Clinical Services - Helps provide access for patients to speak with doctors, specialists and psychologists using Telstra Health’s secure telehealth service. These services help enable healthcare providers to function as a full virtual practice inclusive of clinical coordination, consultations, follow ups and more.

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Impact

  • Improved access to specialist care for rural and regional patients
  • Increased capacity leading to shorter patient wait times
  • Cost-effective and convenient way for health service to provide follow-up and ongoing care

Virtual Clinical Services

Our Virtual Clinical Services helps provide access for patients to speak with doctors, specialists and psychologists using Telstra Health’s secure telehealth service. These services help enable healthcare providers to function as a full virtual practice inclusive of clinical coordination, consultations, follow ups and more.

Tell me more

Key features

  • Provides advice, medical certificates, and/or prescriptions from AHPRA registered doctors.
  • Private, secure consultations with Australian registered doctors.
  • AHPRA-registered clinicians with a minimum of five years’ experience and specific training in telehealth delivery.

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Find out how Telstra Health's Virtual Clinical Services can benefit your organisation. 

Telstra Health acknowledges the Traditional Custodians of country throughout Australia and recognises their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.