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Virtual clinics help to improve clinician resourcing for patients

Learn how Mackay Base Hospital in Queensland is using our fully managed Virtual Clinical Services solution, including clinician resourcing, appointment scheduling and video conferencing, to improve access to specialist care for rural and regional patients.

Challenge

Mackay Base Hospital needed a solution to provide access to healthcare services and specialist advice for patients in rural and remote areas.

Solution

Virtual Clinical Services help enable healthcare providers to function as a full virtual practice inclusive of clinical coordination, consultations, follow ups and more.

Virtual Care

Our Virtual Care solutions provide support to health services and their patients. Tailored for hospitals, allied care, aged care, and disability providers.

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Impact

Improved access to specialist care for rural and regional patients
Increased capacity leading to shorter patient wait times
Cost-effective and convenient way for health service to provide follow-up and ongoing care

Virtual clinics help to improve clinician resourcing for patients.

*Please note, Virtual Clinical Services is no longer in operation as of 27 June 2022.

Watch our case study video with Mackay Base Hospital in Queensland

The is a case study only. Results will vary depending on circumstantial organisational factors, including efficient organisation implementation, and the number of modules available and implemented by the client.

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Success stories

See all case studies

Creating a Virtual Care Service Model at Central Coast Local Health District

"The Virtual Care Service Model has provided CCLHD with a strategic top-down view of the Virtual Care Hub, which will help create alignment across bottom-up initiatives and shape the implementation plan for the Virtual Care Hub." Read case study

How patients of Maryborough District Health Service are proactively monitoring their health and wellbeing

"With Telstra Healths virtual care technology, patients of Maryborough District Health Service can now monitor their symptoms and vital signs from their own home by connecting to a secure digital health platform via a patient app using a compatible device. " Read case study

Virtual Health Monitoring at Goondir Health Services – Video Case Study

"Telstra Health partnered with Goondir Aboriginal and Torres Strait Islanders Corporations for Health Services (Goondir Health Services) to help support patients on their health journey through Telstra Health’s Virtual Health Monitoring solution." Read case study

Virtual Health Services break down distance barriers at Goondir Health Services

"Removing barriers to health services and better supporting patients on their health journey is now closer to being achieved at Goondir Health Services in Queensland with the roll out of Telstra Health’s Virtual Health Service (VHS)." Read case study

Virtual Health Monitoring at Mackay Base Hospital

"Mackay Base Hospital adopted Telstra Health’s Virtual Health Monitoring Solution for their Care in the Right Setting Hospital in the Home (HiTH) program. The program aims to improve care delivery, reduce hospital stays, and optimise clinical resources." Read case study