Virtual Care

As the healthcare sector continues to evolve, access to reliable, efficient and cost-effective virtual health services have never been more essential for enabling a healthier population.

We believe all Australians deserve access to high-quality healthcare regardless of their location, that’s why our Virtual Care focus on enabling increased and improved access to healthcare services, providing much-needed support to health services and the patients they care for.

As Australia's largest ehealth company, Telstra Health offers a wide range of sophisticated Virtual Care solutions. Our solutions include Virtual Health Monitoring and the HealthNow app. These solutions allow patients and medical practitioners to obtain clinical services simply and securely, enable health services providers to support and manage patients in their own home and help empower patients to be involved in their care.

So whether you are a hospital, health service, allied care, aged care or disability provider – we can offer a solution to support you in delivering high-quality virtual care.

Virtual Health Platform

Virtual Health Platform is Telstra Health’s virtual care solution trusted by hospitals and health service, allied care, aged care and community care providers. Drawing on over a decade of experience implementing and scaling virtual care solutions across Australia, the platform is designed to transform traditional care delivery into a digital, automated, and streamlined process that can be easily adopted by healthcare services of all sizes and locations.

Learn more

Book a demo

Request a demo and see how Virtual Health Platform can help your organisation.

Download the brochure

Download the Virtual Health Platform brochure.

A trusted partner of governments and healthcare organisations

Virtual Health Monitoring empowers patients at Goondir Health Services to self-manage chronic conditions – Video Case Study

Telstra Health partnered with Goondir Aboriginal and Torres Strait Islanders Corporations for Health Services (Goondir Health Services) to help support patients on their health journey through Telstra Health’s Virtual Health Monitoring solution.

Tell me more

Virtual Health Monitoring at Mackay Base Hospital - Video Case Study

Mackay Base Hospital has implemented Telstra Health’s Virtual Health Monitoring Solution as part of the Care in the Right Setting (Hospital in the Home (HiTH)) program. The program aims to deliver the right care, at the right place, at the right time and reduce hospital length of stay times and improve clinical resource management.

Tell me more

A new model of care at Metro South Hospital & Health Service

With Virtual Health Monitoring, staff can now monitor their hospital-in-the-home cohort more regularly, which has improved patient satisfaction.

Tell me more

Telstra Health introduces enhanced remote care delivery with Australia’s first FHIR native virtual care solution

Telstra Health has introduced Australia's first Fast Healthcare Interoperability Resources (FHIR) native virtual care solution - Virtual Health Platform.

Tell me more

28 September 2022

Improving health outcomes and clinical intervention through interoperable digital health solutions

Digital health has the potential to be the great enabler for improving health outcomes and clinical intervention. This was one of the main takeouts from an insightful panel discussion at the recent Talking HealthTech Winter Summit, which took place on Thursday 11 August.

Tell me more

23 August 2022

Telstra Health integrates two digital health solutions enabling clinicians to deliver patient-centered care virtually

Communicare, Australia’s leading, digital care solution for primary and community health services, can now deliver virtual health monitoring capabilities to users of the platform following the integration of two Telstra Health digital health solutions, Communicare and Virtual Health Monitoring.

Tell me more

15 December 2021

Southern Adelaide Local Health Network launches two new healthcare services for older patients

Telstra Health has partnered with Medtasker and Southern Adelaide Local Health District (SALHN) to establish the technology solution for Complex and RestorativE (CARE) service and Geriatric Evaluation and Management (GEM) in the Home, two new healthcare services which will provide digitally-enabled care to help improve the lives of patients outside of a hospital setting.

Tell me more

28 July 2021

Telstra Health’s Virtual Health Monitoring: Travellers in Tasmania hotel quarantine manage and monitor their own health

Telstra Health, Telstra and the Tasmanian Government have partnered to achieve successful virtual monitoring of international travellers’ health symptoms and vital signs while they are in mandatory quarantine.

Tell me more

30 May 2023

Telstra Health introduces enhanced remote care delivery with Australia’s first FHIR native virtual care solution

Telstra Health has introduced Australia's first Fast Healthcare Interoperability Resources (FHIR) native virtual care solution - Virtual Health Platform.

Tell me more