Telstra Health partnered with Goondir Aboriginal and Torres Strait Islanders Corporations for Health Services (Goondir Health Services) to help support patients on their health journey through Telstra Health’s Virtual Health Monitoring solution.

Through Telstra Health’s Virtual Health Monitoring solution, clinicians and healthcare workers at Goondir Health Services have been able to virtually monitor the health of patients with chronic illnesses from their comfort of their own homes.

Goondir Health Services is an Aboriginal Community Controlled Health Service (ACCHS) which provides primary healthcare and related health services to the local Aboriginal and Torres Strait Islander (ATSI) communities from Oakey in the South East of Queensland, Australia to St George in the South West of Queensland, Australia.

Goondir promotes primary healthcare services to a client base of about 5,000 clients across a service region of about 72,000 square kilometers.

CEO of Goondir Health Services, Floyd Leedie, said, “Goondir originally implemented the Virtual Health services because of COVID-19. With the restrictions put in place by the government, we found that our clients refused to come down to our clinics and a lot of the consults were done by telephone.

“Our clinicians had fears around giving good quality of care over the telephone. Therefore, it was to empower (our clinicians) to keep up the quality of care which empowered the patients to self-manage their own chronic conditions.”

Virtual Health Monitoring is provided through a secure digital health platform and enables clinicians to remotely monitor the health and wellbeing of their patients when they are connected to a mobile app via a compatible device. This typically includes monitoring of a patient’s pulse and oxygen saturation, temperature, blood glucose, weight and blood pressure.

Once the clinical data has been securely transmitted, any information regarding the patient’s conditions can be accessed by a clinician, enabling healthcare providers to quickly follow up with patients by a secure video call, direct to the patient’s compatible mobile device.

Telstra Health’s Virtual Health Monitoring solution is part of the Inreach Project, a partnership between Goondir Health Services, Darling Downs Health, UQ Centre for Online Health and Telstra Purple.

Floyd added, “By implementing the Virtual Health services we were able to include it into our recently co-designed InReach project where we’re trying to create a seamless journey between the public health system and the primary healthcare system.”

Get the latest insights and updates from Telstra Health.

Subscribe now

Get the latest insights and updates from Telstra Health.

Please enter first name.
Please enter last name.
Please provide a valid email.
Please choose a Sector

By submitting your details you accept our Privacy Policy

Thanks for subscribing!

You will now receive Telstra Health updates.

Virtual clinics help to improve clinician resourcing for patients

Virtual clinics help to improve clinician resourcing for patients

Virtual clinics help to improve clinician resourcing for patients. Learn how Mackay Base Hospital in Queensland is using our fully managed Virtual Clinical Services solution, including clinician resourcing, appointment scheduling and video conferencing, to improve access to specialist care for rural and regional patients. 

Tell me more

A new model of care at Metro South Hospital & Health Service

A new model of care at Metro South Hospital & Health Service

With Virtual Health Monitoring, staff can now monitor their hospital-in-the-home cohort more regularly, which has improved patient satisfaction

Tell me more

Virtual Health Monitoring at Mackay Base Hospital  - Video Case Study

Virtual Health Monitoring at Mackay Base Hospital - Video Case Study

Mackay Base Hospital has implemented Telstra Health’s Virtual Health Monitoring Solution as part of the Care in the Right Setting (Hospital in the Home (HiTH) program. The program aims to deliver the right care, at the right place, at the right time and reduce hospital length of stay times and improve clinical resource management.

Tell me more

Virtual clinics help to improve clinician resourcing for patients

Virtual clinics help to improve clinician resourcing for patients

Virtual clinics help to improve clinician resourcing for patients. Learn how Mackay Base Hospital in Queensland is using our fully managed Virtual Clinical Services solution, including clinician resourcing, appointment scheduling and video conferencing, to improve access to specialist care for rural and regional patients. 

Tell me more

A new model of care at Metro South Hospital & Health Service

A new model of care at Metro South Hospital & Health Service

With Virtual Health Monitoring, staff can now monitor their hospital-in-the-home cohort more regularly, which has improved patient satisfaction

Tell me more

Virtual Health Monitoring at Mackay Base Hospital  - Video Case Study

Virtual Health Monitoring at Mackay Base Hospital - Video Case Study

Mackay Base Hospital has implemented Telstra Health’s Virtual Health Monitoring Solution as part of the Care in the Right Setting (Hospital in the Home (HiTH) program. The program aims to deliver the right care, at the right place, at the right time and reduce hospital length of stay times and improve clinical resource management.

Tell me more

Virtual Health Monitoring

Virtual Health Monitoring enables providers to deliver more effective and efficient services to patients in their home.

Tell me more

Key features

  • A modular solution that can be deployed all at once, individually, or in stages.
  • Supports mixed technology options - provisioned and/or BYO devices.
  • Configurable to meet individual provider and client requirements.