Key benefits

  • A simple, intuitive solution
  • Superior reporting functionality
  • Easily manage patient flows and appointments
  • Process your claims and billings fast
  • Track business performance

Australia’s most popular practice management software.

Pracsoft allows you to spend more time on patient engagement and less time on paperwork, regardless of practice size, type or location. Designed with the needs of health practitioners in mind, our fully integrated practice management software is safe, secure and easy to use and seamlessly integrates with Medicare Online.

Visit our dedicated MedicalDirector website to learn more about Practsoft.

Scheduling and appointment features

Icon Pencil

Customisable appointment books

Effectively manage patient flows using customisable appointment books for flexibility in managing different practitioners and appointment types, plus a waiting room view to help staff proactively manage waiting patients and practitioners.


Intuitive patient search

An intuitive and accurate search functionality enabling you to search for patients by name, phone number, chart number, healthcare card and more.

Icon Primary Community

Appointment tracking and patient communication

Practice management is made easier by managing your workflow with colour-coded appointment types and indicators for scheduled appointment reminders, SMS tracking and patient engagement.

Billing and invoicing features

Icon Primary Community

Eliminate EFTPOS data entry errors

Send transaction information directly from Pracsoft to your EFTPOS terminal without the need to re-key, resulting in faster, easier payments and real-time billing reporting.


Intelligent billing and banking

Streamline practice operations through user-defined fee columns, secure levels of user access, easy online lodging of Medicare and Veterans Affairs claims, the ability to credit funds to multiple bank accounts, automated alerts for outstanding accounts and an extensive reporting module.


Help increase billings and optimise patient care with Telstra Health Smart

Whether you want free insights through Smart Visual Dashabords (Part of Telstra Health Smart Manager) or premium insights like Cubiko (Part of Smart Marketplace range of partners), we have a range of solutions integrated with Pracsoft which provide easy-to-understand dashboards that provide actionable insights to all members of a practice team.

P&c Pracsoft Customerstories

What our customers say about our Pracsoft

From corporate groups to medium sized to single GP practices, read our customer stories at

P&c Pracsoft Switching.png

Switching is safe, simple and personal

Moving your practice management onto Pracsoft is easy and seamless with access to our dedicated customer service team, guiding you every step of the way.

Supported by Telstra Health Smart Connected Care, a unique and growing ecosystem of digital health solutions and streamlined workflows, available directly within Clinical.


Number of Smart Manager solutions

9 +

Number of Smart Marketplace solutions

Smart Marketplace by Telstra Health

P&c Md Clinical Smartmarketplace

Tailor your health software

Smart Marketplace by Telstra Health offers a growing partner ecosystem that enables you to tailor your clinical IT systems with innovative solutions suited to the unique needs of your practice. Smart Marketplace is comprised of an array of health technology partners who offer the highest standard in innovation, service and reliability.

P&c Md Bookademo

See Pracsoft in action

Request a demoarrow

Frequently Asked Questions

  • How is Pracsoft installed and setup?

    The installation is traditionally done by the practice’s IT provider. MedicalDirector can assist with configuring the practice’s environment and training your staff.

  • Do you have to pay per computer?

    No, Pracsoft is charged per practitioner and practitioners can be set-up at multiple computers.

  • Do reception and administration staff require a licence for Pracsoft?

    Staff in reception or administration roles receive a licence relevant to their role at no additional cost.