Communicare – Enabling safe, seamless access to healthcare data through one system

Communicare enables access to accurate patient data and providing a true representation of data to meet reporting needs at ATSICHS Mackay Ltd

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Challenge

Access to accurate patient data at ATSICHS was an ongoing challenge, contributing to delays and inefficiencies. The organisation also struggled to gain a true representation of the data in its system to determine costings and meet funding and reporting needs.

Impact

  • Communicare aims to enable ATSICHS Mackay to provide more timely, efficient and effective healthcare by providing healthcare team members access to comprehensive, up to date patient records.
  • The introduction of Communicare also aims to enable the ATSICHS Mackay team to access extensive, detailed reporting to meet the requirements of management, its board and funders.

Communicare enables access to accurate patient data and providing a true representation of data to meet reporting needs at ATSICHS Mackay Ltd

Aboriginal & Torres Strait Islander Community Health Service (ATSICHS) Mackay Ltd provides holistic health care to Aboriginal and Torres Strait Islander peoples in the ATSICHS Mackay Ltd Service Area.

The organisation works in partnership with regional community health and other service providers to ensure the services it provides, including child mental health, chronic disease, allied health, National Disability Insurance Scheme, justice and primary care services among many others, are appropriate and accessible for the regional communities it supports.

Access to accurate patient data at ATSICH was an ongoing challenge, contributing to delays and inefficiencies. The organisation was also struggling to gain a true representation of the data in its system to determine costings and meet funding and reporting needs.


Communicare’s key features

  • Records patient information across all areas of an organisation
  • Highly customisable system that enables unified service integration
  • Provides a holistic, patient-centric view across the entire patient journey through health services
  • Serves as a single source of truth to help improve reporting and decision making
The is a case study only. Results will vary depending on circumstantial organisational factors, including efficient organisation implementation, and the number of modules available and implemented by the client.

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