Resident Manager
Resident Manager is an aged care software solution that helps providers easily manage resident administration and Medicare claiming.
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Resident Manager
Residential aged care providers Australia-wide are experiencing increases in admission rates and documentation and reporting requirements. Resident Manager is specially designed to streamline Medicare events and simplify the admission and leave processes.
Key features
- Facility Dashboard contains key figures such as occupancy rates and respite days.
- Real-time Medicare integration to manage admissions, departures, and leave and ACFI submissions.
- TechnologyOne finance integration to manage resident billing, payment, reporting and funding reconciliation.
- Funding management & optimisation
- Budget management
- CRM & lead management
- Staff communication
- Clinical information & profile management
- +3 more
- Billing, claims & invoicing
- Admission and leave management
- Workforce efficiency
KEY BENEFITS
Aged care providers trust Resident Manager to:
Minimise Medicare rejections
Resident Manager seamlessly integrates with Medicare, minimising data entry, ensuring funding is up to date, and managing corrections and reversals to reduce the turnaround time for funding approval.
Support the continuum of care
From initial prospect enquiries through to departure and readmittance, resident details are securely shared with Clinical and Care Management software to ensure information is consistent with Medicare.
Streamline administrative processes
Resident administration and funding management are traditionally time-consuming tasks. Resident Manager simplifies these processes, allowing your staff more time to focus on core caring responsibilities.
Real Outcomes
“Resident Manager has given me peace of mind—I now have a higher level of visibility over leave management and Medicare interactions.”
Markus Draguns, Director of Nursing, Latvian Friendly Society
Since implementing Resident Manager, the Latvian Friendly Society have a higher level of visibility over Medicare interactions:
Click here to read the case study
Resident Manager helped Lynden Aged Care simplify their Medicare claiming process:
Click here to read the case study
Telstra Health Product Integrations
Resident Manager integrates resident data with Clinical and Care Management software to provide one solution from pre-admission through to care delivery and departures.
Find out more
Resident Manager helps residential aged care providers utilise their time and resources more effectively. Find out how we can help you too.
Call us direct on 1800 870 177
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Telstra Health Advantage
Unique footprint
We have a unique footprint of digital health software solutions, including Electronic Medical Records and clinical and administrative software for the hospital, primary care, pharmacy, and aged and disability care sectors. We also deliver platforms that connect clinical information across multiple providers to improve patient care. We provide innovative solutions in health data analytics and new ways to deliver care, through telehealth and consumer solutions.
Clinical collaboration
Our solutions have been developed collaboratively with clinicians and providers to ensure they are fit-for-purpose, enable best practice care, and meet the evolving needs of the healthcare sector.
Investment in innovation
We are making substantial investments in innovation, research and developing our products, to deliver clinicians and consumers class-leading products that improve the quality, safety and efficiency of care.
Connecting across healthcare
Our solutions connect across and beyond our portfolio, linking information to support the delivery of truly integrated care across the healthcare ecosystem.
Safety, security and privacy
We maintain rigorous governance and clinical input at scale to ensure our solutions are safe, secure and high quality. We leverage the capability, security and reach of Telstra, Australia's leading technology company.