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ConnectingCare is a web-based secure messaging system to transmit eReferrals, service requests and coordinate care.

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About ConnectingCare

Designed with interoperability top of mind, ConnectingCare is a fast, convenient way for mobile health care providers and community agencies to securely exchange electronic referrals, service requests, feedback, care coordination plans and more.

Key features
  • Certified SMD intermediary that complies with the National eHealth Strategy.
  • National user base.
  • Logged messaging with audit trail.
  • Referral management
  • Provider information directory
  • Secure messaging
  • Secure information exchange, referrals and clinical notes

Health care providers who use ConnectingCare benefit from:

Fully configurable forms

ConnectingCare leverages the flexibility of the standard FHIR, allowing providers to dynamically define form requirements and therefore reduce administrative delays.

Information accessibility

Whether you’re working with clients off-site or in your practice, ConnectingCare’s web-based format puts healthcare and community services at your fingertips.

Absolute security

All ConnectingCare communications are PKI encrypted to protect patient privacy and ensure confidential receipt by the correct message recipient.

  • All communications are PKI encrypted to help ensure confidential receipt by the correct recipient.
  • Comprehensive technical support included via the portal or the Communicare Service Desk.
  • Overview and management of staff accounts.

Find out more

ConnectingCare has been trusted for over a decade by hospitals, HACC service providers, community health centres and allied health providers. Find out how we can help you too.

Call us direct on 1800 952 232

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Telstra Health Advantage

Unique footprint

We have a unique footprint of digital health software solutions, including Electronic Medical Records and clinical and administrative software for the hospital, primary care, pharmacy, and aged and disability care sectors. We also deliver platforms that connect clinical information across multiple providers to improve patient care. We provide innovative solutions in health data analytics and new ways to deliver care, through telehealth and consumer solutions.

Clinical collaboration

Our solutions have been developed collaboratively with clinicians and providers to ensure they are fit-for-purpose, enable best practice care, and meet the evolving needs of the healthcare sector.

Investment in innovation

We are making substantial investments in innovation, research and developing our products, to deliver clinicians and consumers class-leading products that improve the quality, safety and efficiency of care.

Connecting across healthcare

Our solutions connect across and beyond our portfolio, linking information to support the delivery of truly integrated care across the healthcare ecosystem.

Safety, security and privacy

We maintain rigorous governance and clinical input at scale to ensure our solutions are safe, secure and high quality. We leverage the capability, security and reach of Telstra, Australia's leading technology company.