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Community Connect

Community Connect is the next generation of workforce and client management solution for community aged care and disability care providers, designed to promote the right care at the right time, in the right way.

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About Community Connect

Specially designed for the disability and community care sectors, Community Connect helps to reduce inefficient and unproductive administrative functions, and promotes an agile, efficient workforce. 

Key features
  • Intuitive scheduling enables staff to book services, allocate staff and fill unallocated visits.
  • Pricing calculations for all visits and NDIS Support Items are determined automatically.
  • Community Connect Mobile delivers live schedule information, notifications, live directions and more via a user-friendly interface.
  • An intelligent design that understands key concepts such as NDIS and reduces the need to prompt staff for more information.


  • Clinical & Government reporting
  • Budget management
  • Bookings & scheduling
  • Funding management & optimisation
  • Consumer apps and portals
  • +3 more
  • Contract management
  • Schedule & route optimisation
  • Staff communication
  • View all
  • Billing, claims & invoicing
  • Clinical information & profile management
  • Workforce efficiency

With Community Connect, you’ll benefit from:

Client-centred design

Goal and outcomes-driven care planning keeps the focus on your clients, helping you meet the needs of a shifting disability and community care landscape.

A mobile, connected workforce

Community Connect is a modular, scalable and cloud-enabled application designed to equip staff with the tools necessary to deliver quality care—even while on the go.

Increased visibility over travel

Travel between visits is optimised with route mapping functionality. Enhanced rostering enables coordinators to schedule visits based on location and skill set.

Find out more

Community Connect helps community care organisations spend time on the things that really matter. Find out how we can help you too.

Call us direct on 1800 870 177

Send us a message

Telstra Health Advantage

Unique footprint

We have a unique footprint of digital health software solutions, including Electronic Medical Records and clinical and administrative software for the hospital, primary care, pharmacy, and aged and disability care sectors. We also deliver platforms that connect clinical information across multiple providers to improve patient care. We provide innovative solutions in health data analytics and new ways to deliver care, through telehealth and consumer solutions.

Clinical collaboration

Our solutions have been developed collaboratively with clinicians and providers to ensure they are fit-for-purpose, enable best practice care, and meet the evolving needs of the healthcare sector.

Investment in innovation

We are making substantial investments in innovation, research and developing our products, to deliver clinicians and consumers class-leading products that improve the quality, safety and efficiency of care.

Connecting across healthcare

Our solutions connect across and beyond our portfolio, linking information to support the delivery of truly integrated care across the healthcare ecosystem.

Safety, security and privacy

We maintain rigorous governance and clinical input at scale to ensure our solutions are safe, secure and high quality. We leverage the capability, security and reach of Telstra, Australia's leading technology company.