Telehealth services have been revolutionary in supporting improved health outcomes and access to healthcare services, and doing so in cost-effective ways.
Telehealth increases access to healthcare, allowing patients and medical practitioners who live remotely, are in self-isolation or are considered high risk such as those aged over 60 years, to obtain clinical services simply. Telehealth also enables remote hospitals to provide emergency and intensive care services. Yet, the digital technologies that fuel telehealth can benefit patients and healthcare providers in areas all across Australia, not just those in remote locations.
As the COVID-19 pandemic continues to evolve and face-to-face access restrictions with healthcare providers continue to be enforced, reliable, efficient and cost-effective telehealth services have never been more essential for enabling a healthier population.
As Australia’s largest ehealth company, Telstra Health offers a wide range of sophisticated telehealth solutions that are supporting specialists and primary care providers to deliver care.
Our solutions are enabling increased and improved access to virtual healthcare regardless of location, providing much-needed support to health services and the patients they care for. And as Australians band together to flatten the curve of the spread of the COVID-19 pandemic, virtual care services such as those mentioned below are more relevant now than ever before.
Virtual Clinical Services
Telstra Health Virtual Clinical Services provide a customisable solution comprising of virtual consultation by phone or video and coordination services to help healthcare services provide safe, high quality care for everyone.
These solutions enable organisations to provide healthcare through virtually coordinating and connecting patients with doctors, specialists, psychologists and allied health professionals. This means patients can receive outpatient care at home, and clinicians can provide this care from a virtual location; a particularly useful capability for patients and clinicians who are in isolation during the current pandemic.
This complete solution comprises video-conferencing technology which enables a virtual consultation, and, if needed, additional clinician resourcing can be facilitated by Telstra Health to augment the health service clinical capacity to deliver these services. It can also coordinate virtual appointments through a virtual reception and waiting room.
Virtual Clinical Services have the capabilities to solve a myriad of problems faced by healthcare workers and organisations, from easing pressure at emergency departments by treating non-urgent or low-risk patients in community, to offering virtual clinician capacity management and credentialing to assist with resourcing issues.