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  • 4 March 2021: Virtual networking event: Brilliant Connected Women in Digital Health
  • On-demand: A health care sector of the future: Brilliant Connected Women in Digital Health

Key features

  • Quickly and easily view, action and record care delivered via a mobile device.
  • Easily identify what care needs to be actioned through the use of iconography.
  • Streamline care activity workflows with the most urgent tasks brought to the surface.
  • Offline capability to ensure the app can be used even in Wi-Fi blackspots.

Product enquiry

CareKeeper helps residential aged care providers Australia-wide document quickly and easily by the resident’s side. Find out how we can help you too.

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Why CareKeeper?

CareKeeper enables care staff to be clear on their list of tasks and allows them to document by the resident’s side via a mobile device, providing more opportunity for a personalised connection.

The app can help create a positive experience for all by providing care staff with an easy way to document on the go, help improve care delivery oversight for management, and help increase one-on-one time with care staff for residents.

View the CareKeeper infographic

Award-winning solution

CareKeeper was honoured with a Merit award in the category of ‘Business & Industry Solutions’ at the 2022 Victorian iAwards.

Key product benefits

Clear visibility of tasks

With an icon-based design, staff can easily identify the tasks that need completing in required time frames while at the resident’s side. CareKeeper provides the ability to tick off the most urgent tasks as soon as they have been completed and enables the real-time capture of information in the form of charts and progress notes.

More time with residents

Documentation can be done in real-time at the point of care via a mobile device, so care staff can spend less time at the nurses’ station and more time with residents. With CareKeeper, residents and their families can observe a greater presence of staff on the floor doing what they love; creating a positive environment for residents.

Less time on documentation

The app allows for tasks to be completed and ticked off on the go through the use of easy-to-understand icons, making documentation quick and easy. CareKeeper helps reduce the time spent on handover as staff on the following shift can easily view what tasks have been completed.

Clinical integration for one source of truth

Clinical integration for one source of truth

CareKeeper is fully integrated with real-time access to Telstra Health’s Clinical Manager software, meaning information captured via CareKeeper flows through to the software to create one source of truth. The app includes the technology to operate offline in facilities with limited Wi-Fi connectivity and will sync any new information captured once the device comes back online.

Download the brochure

Clinical integration for one source of truth

Clinical integration for one source of truth

CareKeeper is fully integrated with real-time access to Telstra Health’s Clinical Manager software, meaning information captured via CareKeeper flows through to the software to create one source of truth. The app includes the technology to operate offline in facilities with limited Wi-Fi connectivity and will sync any new information captured once the device comes back online.

Download the brochure

Testimonials

"The CareKeeper app is user-friendly and the team picked it up from the get go. We love that staff are prompted to complete tasks so there are no gaps." ​
– Amanda Birkin, Chief Executive Officer, St Anna's Residential Aged Care Facility

Customer case study 

Case Study - St Anna's Residential Aged Care

Case Study - St Anna's Residential Aged Care

Aged care provider saves an average of 10 hours per day with CareKeeper

St Anna’s Residential Aged Care Facility shares how Telstra Health's aged care CareKeeper app is saving their facility an overall average of 10.6 hours across their staff base per day on documentation.

Read more

Case Study - St Anna's Residential Aged Care

Case Study - St Anna's Residential Aged Care

Aged care provider saves an average of 10 hours per day with CareKeeper

St Anna’s Residential Aged Care Facility shares how Telstra Health's aged care CareKeeper app is saving their facility an overall average of 10.6 hours across their staff base per day on documentation.

Read more

Additional information 

CareKeeper was honoured with a Merit award in the category of ‘Business & Industry Solutions’ at the 2022 Victorian iAwards.

Instant access to information

  • Quickly and easily view, action and record care delivered via a mobile device.
  • Access a resident’s profile, summary care plan and progress notes at the point of care.
  • Real-time capture of information in the form of charts and progress notes.
  • Easily filter residents to complete a chart for single or multiple residents.
  • Streamline care activity workflows with the most urgent tasks brought to the surface.

Putting the resident first

  • View and search resident information to quickly understand their preferences and needs.
  • Document care in real-time at the point of care to help enable more one-on-one time with residents.

Simple and quick to use

  • Use of iconography means staff can easily identify what care needs to be actioned.
  • Ability to tick the most urgent tasks off as soon as they have been completed.
  • Select multiple residents at a time for observation rounds.
  • Easy to use and navigate with minimal training.

Improved quality and reporting

  • Supports accurate documentation with less lag time between care delivery and data capture.
  • Easily document the necessary information required for Australian accreditation purposes.
  • Data captured flows through to Clinical Manager to enable comprehensive reporting.

One source of truth

  • Interoperable with a comprehensive residential software suite that includes medication, family communication, funding and resident administration features.
  • One source of truth between Clinical Manager and CareKeeper to reduce duplicate data entry.
  • Consistent chart types within Clinical Manager and CareKeeper to maintain unique business practices.

Innovative technology and security features

  • Offline capability to ensure the app can be used even in Wi-Fi blackspots.
  • Data is stored securely within Australia via Microsoft’s trusted Azure cloud platform.
  • Strong security features such as unique log in credentials, access based on role type, and automatic log out after a set period of inactivity.

Clinical Manager

CareKeeper integrates with Clinical Manager software to provide one source of truth, enable comprehensive reporting, and reduce the need for duplicate data entry.

News and Events

CareKeeper app finalist in innovAGEING National Awards

22 November 2022

CareKeeper app finalist in innovAGEING National Awards

Telstra Health’s residential aged care app, CareKeeper, was honoured as a finalist at the innovAGEING National Awards in the category of ‘Increasing Care and Service Productivity’.

Tell me more

CareKeeper app finalist in innovAGEING National Awards

22 November 2022

CareKeeper app finalist in innovAGEING National Awards

Telstra Health’s residential aged care app, CareKeeper, was honoured as a finalist at the innovAGEING National Awards in the category of ‘Increasing Care and Service Productivity’.

Tell me more

CareKeeper app nominated for National iAward

21 October 2022

CareKeeper app nominated for National iAward

Telstra Health’s residential aged care app, CareKeeper, was honoured as a nominee at the National iAwards in the category of ‘Business & Industry Solutions’.  The iAwards recognise and reward excellence in Australian innovation that creates positive change for the community. 

Tell me more

CareKeeper app nominated for National iAward

21 October 2022

CareKeeper app nominated for National iAward

Telstra Health’s residential aged care app, CareKeeper, was honoured as a nominee at the National iAwards in the category of ‘Business & Industry Solutions’.  The iAwards recognise and reward excellence in Australian innovation that creates positive change for the community. 

Tell me more

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