Annual Subscription (effective 1 September 2022)

• $179.30*       Full-time practitioner (>6 sessions/3 days p/wk)
•  $108.90*      Part-time practitioner (<5 sessions/2.5 days p/wk)

 Your subscription includes:

• Unlimited helpdesk support via phone, email or remote connection.

• Guided template design for sending with clinical software or Word.
  
  
• All software upgrades, patches available online for auto download.                                                                                 
  

*Per practitioner, per annum. Minimum subscription is for one full-time practitioner. Subscription pricing is capped at 12 full-time practitioners, regardless of practice size.

Click here to apply for a new Secure Messaging subscription

Click here to renew your Secure Messaging subscription

$289.30 installation (fees apply to standard subscriptions only). A fee of $206.25 applies to all migrations and reinstallations of Secure Messaging for reasons outside of Secure Messaging software failure.

New standard installation includes:

• One bonus month in the first year of subscription

• Online training

• Configuration to clinical software and directories

• Installation is completed remotely by our support team

Registration guides

Registration Portal – Existing Customers – quick reference guide 1.2

Registration Portal – Existing Customers initial login – quick reference guide 1.2

Registration Portal – New Customers – quick reference guide 1.6

Secure messaging interfaces with many of Australia's leading clinical software solutions:

Send and Receive

These clinical software solutions can send and receive via secure messaging directly within the clinical software: Audit 4, Best Practice, BP Allied (Desktop/Cloud), CareRight, Caresys, Clinic To Cloud, Communicare, Coreplus, Direct Control, eAlthLTE, ePractice, Genie, Gentu, GP Complete, Halaxy, Health Track, Houston (VIP), Incisive, JamSoft, Medical Wizard, Medinet, MediRecords, MedTech 32, Monet, My Practice, PathBase, Practice 2000 (SQL), Practix, Promadis, Promed Clinical, Shexie, SmartRooms, The Practice,  Zedmed Clinical.

Send Only

These clinical software solutions do not import automatically, however you can still receive a Word Document: Blue Chip, Bossnet, Clinical Computers, Comrad, Ferret, FrontDesk, Impulse,  JHealth, Kestral, Locum, Mediflex Clinical, Mediflex PMS, Medilink, Medscope, Mosaiq, NetPodiatry, NetPhysio, NetOsteo, NetChiro, NetOcco, NetDent, Oasis, Optomate, RX Medical (MedWin), TimeMachine2, Viewpoint, Zedmed Office.

Receive Only

These clinical software solutions can receive only: Medical Director Helix.

These clinical software solutions can receive and send via a Word Template: Manad, Profile and SARAH (Residential Aged Care).

Remote Support: click to access remote support now

User Guides

• Address Manager
  
  
• Event Errors Resolution Guide
  
  
• Message Manager v1.0

• Word v2 Quick Reference
  
  
• Word v2 User Manual
  

• Audit4

• Best Practice Summit Edition

• Best Practice User Manual v2.0

• Blue Chip

• BP Allied Quick Reference

• Front Desk

• Genie
  
  
• Genie User Manual v2.0
  
  
• Incisive
  
  
• Medical Director 3
  
  
• Medical Director User Manual v2.0

• Medical Wizard

• Mediflex

• Medilink

• Medtech

• Other Clinical Applications that use Microsoft Word

• Shexie

• Smart Rooms

• VIP.net
  
  
• Zedmed Clinical
  
  
• Zedmed User Manual v2.0
  
  
• Registration Portal – New Customers – quick reference guide 1.5 Gentu
  
  
• Registration Portal – New Customers – quick reference guide 1.5 MediRecords

 

Training Videos

1. How to send from Best Practice

2. How to send from Genie

3. How to send from Medical Director

4. How to send from Zedmed

5. How to use Address Manager

6. How to use Message Manager

7. How to use Word